Welcome to Tongkat (Trading as “JET Trading Ltd”) where we offer you a convenient, private and informative shopping experience. Available to you is a selection of some of the finest herbal products in the world.
Every effort is made to make you feel safe and secure when shopping with us, so we have established the following terms and conditions so that we both understand what to expect from each other. Your use of this site signifies your acknowledgment and acceptance of these terms and conditions, so please read them carefully.
The Terms may be modified at any time without notice to you by posting the revised Terms on the Site. We encourage you to view this Site and the Terms regularly. Your continued access of the Site shall be deemed your acceptance to any changes in the Terms and Conditions.
COPYRIGHT AND TRADEMARK NOTICE
This site is owned and operated by Tongkat (Trading as “JET Trading Ltd”). Unless otherwise specified, all information contained within this website including all site design, photo’s, graphics, text, logos, icons, as well as selection, assembly and arrangement is the property of Tongkat (Trading as “JET Trading Ltd”) and is protected by New Zealand and international copyright laws.
All content on this site may only be used by you for personal shopping and information gathering. Any other use of this content, including but not limited to, the modification, distribution, republication, bulletin boards, display, or any other purpose is strictly prohibited. Copyright ©2009, ALL RIGHTS RESERVED.
DISCLAIMER FOR PRODUCTS SOLD
THE SERVICES, PRODUCTS, INFORMATION, OPERATIONS AND MATERIALS MADE AVAILABLE AT TONGKAT (TRADING AS “JET TRADING”) IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USER EXPRESSLY AGREES THAT THE USE OF TONGKAT WEBSITE IS AT USER’S SOLE RISK. IN NO EVENT SHALL TONGKAT (TRADING AS “JET TRADING”), ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT,CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.
We do not accept liability for any item listed on this site which is unavailable through being out of stock or discontinued. Some items on our website may be illegal to enter into certain countries. We cannot accept any responsibility for seizure and / or forfeiture by your customs
YOUR ACCOUNT OBLIGATIONS
Some of the services requires you to open an account, you must complete the registration process by providing Tongkat (Trading as “JET Trading Ltd”) with current, complete and accurate information as prompted by the applicable registration form. You are responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Tongkat immediately of any unauthorized use of your account or any other breach of security. The information is kept on a secure server to protect it from outside parties. We use this information only for limited purposes of communicating with the user, processing online orders, for statistical purposes to improve our site and service to you, and to administer our site. Tongkat (Trading as “JET Trading Ltd”) will not be liable for any loss that may incur as a result of someone else using your password or account, either with or without your knowledge.
We accept Visa, Mastercard, PayPal, Cheque (NZ only) and Direct Deposit (Aust. & NZ). Please note, personal cheques will need to be cleared before dispatching order.
Goods and Services Tax (GST) charges (15%) will be invoiced to the customer and are included in the total product price throughout the site where applicable. Please note GST charges are not applicable to customers outside New Zealand.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Tongkat (Trading as “JET Trading Ltd”) reserves the right at anytime after receipt of your order to accept or decline your order for any reason. Tongkat (Trading as “JET Trading Ltd”) reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order
CHANGES IN ORDERS
We cannot change orders once they have been dispatched, although if notified by the customer of an order error we will do our best to correct the order.
ERRORS OF INFORMATION PROVIDED ON THE SITE
Tongkat (Trading as “JET Trading Ltd”) strives to present the most updated information and pricing of the products within the Site. We are not liable for any typographical errors, sudden price changes or any other change or increase in product prices whatsoever. Tongkat (Trading as “JET Trading Ltd”) is not liable for any error or changes in packaging, description, label or illustration of any product advertised within the Site.
In the event a product is listed at an incorrect price due to an error in information received from our suppliers or due to a data entry (typographical error), Tongkat (Trading as “JET Trading Ltd”) shall have the right to refuse or cancel any orders placed for product/s listed at the incorrect price. This will also apply to any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Tongkat (Trading as “JET Trading Ltd”) shall within 14 days issue a credit to your credit card account in the amount of the incorrect price.
Tongkat (Trading as “JET Trading Ltd”) reserves the right to alter without notice, our websites products, material, policies and conditions that govern the use of our website at any time. We encourage you to review the sites terms and conditions regularly for any updates or changes. By continuing to access or use our website shall be deemed your acceptance of any changes.
As far as legally possible this Agreement, its terms and conditions and the use of this site shall be governed by the laws in existence. You agree any claim relating to this site and services can only be dealt with in a court in Christchurch, New Zealand.